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Frequently Asked Questions

We understand that choosing a place to call home is a big decision. That's why we want to offer some answers to the questions that renters frequently ask our leasing teams. To find out more about our community, contact us today to schedule a tour with one of our leasing team members. And check out our reviews to learn a little bit more about living at Ashmore Trace Apartments.
At Ashmore Trace Apartments gas, water & sewage are included in the rent. Additionally, residents have access to our fitness center, swimming pool, basketball court, and fun play park.
At Ashmore Trace Apartments, the security deposit is a sure deposit bond that is due at move-in and is refundable upon move-out. Additionally, Ashmore Trace Apartments participates in the SureDeposit bond program that is another option for paying your security deposit. To learn more about this type of security deposit, please contact our office.
At Ashmore Trace Apartments, the non-refundable application fee is $40 per applicant. Additionally, there is a non-refundable administration fee of $59 per apartment due with the submission of an application.
At Ashmore Trace Apartments, residents are responsible for renter's insurance, internet, electricity, and cable.
Ashmore Trace Apartments is a pet-friendly community with no weight restrictions. There is a max of 2 pets per apartment home with a fee of $20 a month, per pet. Additionally, there is a $300 non-refundable pet fee and a $100 refundable pet deposit due at move-in or when the pet is added to your home. For more information regarding our pet policy, visit our Pets Corner page.
Ashmore Trace Apartments is located within the Greenwood Community School District. Nearby schools include: Southwest Elementary School, Greenwood Middle School, Greenwood Community High School.
Residents of Ashmore Trace Apartments can pay their monthly rental charges online through the resident portal (e-check, debit/credit card), Personal Check, Cashiers Check, or Money Order.
At Ashmore Trace Apartments, all parking spots are open to residents and their guests. A carport is $25/month, and a garage is $75/month.
Residents of Ashmore Trace Apartments can report maintenance issues easily by using the online Resident Services Portal , calling the office, or emailing the office. For after-hours emergency maintenance, please call 317-270-6060 .